FlippingBook Publisher - Product Guide

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Re-uploading your publication When you upload your publication to your own website it is possible that some files were not uploaded correctly or completely, causing the publication to get stuck on the preloader. Another reason may be that the directory that you uploaded to already contained some files of a previous version of your FlippingBook that were not replaced. Therefore, we recommend creating an new, empty folder on your webserver and then upload the publication to that folder. Afterwards you can delete the old folder and replace it with the new one. Contacting FlippingBook Helpdesk If you uploaded your publication to FlippingBook Cloud, and you have already cleared your browser cache as described above, then contact our customer support by using the form at https://flippingbook.com/contacts To resolve the issue as quickly as possible include the following information: ◆ The email address that you used to register FlippingBook Publisher ◆ The link to your publication