FlippingBook Publisher - Product Guide

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What to do if your publication is stuck on the preloader screen? Sometimes your publication gets stuck on the preloader screen. How to solve this depends on the situation. Use the following procedure to solve it: Determine if the issue only occurs on your own computer or on all computers. If it occurs only on your computer then clear your browser's cache as described on the next page. If the problem appears on all computers, then how to solve it depends on the location of your publication: ◆ If your publication is published on your own website then try to re-upload it to a new, empty directory on your server. ◆ If your publication is published on FlippingBook Cloud , then contact our helpdesk 1 2 3

Warning If you use the option Upload > Local folder , and then try to open the index.html file, in a browser, then it will most likely also get stuck on the preloader. Most browsers don't allow local execution of the scripts that we use for security reason. Upload it to your server, and all should work fine.